Free to join · No paper cards · South Africa

Your complete Customer Guide

From signing up to claiming your first reward — everything you need to know about collecting stamps and earning at your favourite local spots.

See it in action

Every step, animated

Tap through all six steps to see exactly what the app looks and feels like before you sign up.

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Step 1

Create your free account

Joining Lekka is free and only takes a minute. One account works across every business on the platform — no separate apps or cards needed.

1

Sign up

Head to lekkacard.co.za/signup — it’s free. Continue with Google, or fill in your name, email, mobile number and a password.

2

Verify your email

Check your inbox for a verification email and click the link inside to confirm your address. If you signed up with Google, your address is already confirmed.

3

Add to your home screen

For the quickest access, add Lekka to your phone’s home screen. iPhone: tap the Share icon in Safari → "Add to Home Screen". Android: tap the three dots in Chrome → "Add to Home screen".

Step 2

Your Wallet & finding new places

Once you're signed in, your Wallet is home base. Everything you need is one tap away.

My Wallet

All your active loyalty cards live here. Scroll through them to see your stamp progress at each business — how many you have, and how many until your next reward.

Explore

Tap Explore or visit the Search page to discover new places, or tap "Near me" to see what's close by. Search by name, area (e.g. "Somerset West"), or type of business (e.g. "Coffee").

Notifications

Tap the bell icon to see broadcasts and special offers from businesses you've joined. Vendors use this to share promotions with their loyalty members.

Step 3

Collecting stamps

Stamping takes less than three seconds. Here's all you need to do.

1

Ask for the stamp code when you pay

Each Lekka business keeps a stamp code at the till, printed or on a screen, and shows it to you once you've paid. There's nothing for you to show them: you scan their code.

2

Scan with your camera or the app

Open your phone's camera and point it at the code, or tap "Scan a QR Code" in Lekka. Either way works.

3

Confirm and collect

You'll be taken to a confirmation page. If it's your first visit, you'll join that business's programme and receive your first stamp straight away. Returning members just get the stamp — done.

Left your phone at home? Give the staff your name or the email address on your Lekka account and they can add your stamp manually from their dashboard. Your progress is never lost.

Step 4

Tracking your progress

Your cards update in real time the moment you scan. You'll always know exactly where you stand.

Stamp grid

Each card shows a grid with your current progress — for example, 4 of 10 stamps collected. It updates in real time the moment you scan.

Reward goal

The card shows exactly what you're working towards — for example, "Free Flat White" — so you always know what's waiting when your card is full.

Activity history

Scroll down in your wallet to see a full log of every stamp you've earned and every reward you've claimed, across all the businesses you've joined.

Step 5

Claiming your reward

When your card is full, the reward is yours. No voucher codes, no paper slips — just tap, show, and enjoy.

1

Wait for "Claim My Reward"

When your card is full, a "Claim My Reward" button appears automatically on your card. You'll see it as soon as the final stamp is collected. Some businesses give you a set time to claim; if so, a "Claim by" date shows on the card and we'll remind you before it passes.

2

Tap it at the shop

When you're at the counter and ready to use your reward, tap the button. You don't need to ask staff first — just tap and show.

3

Show the confirmation screen

A full-screen confirmation appears with your reward details and a timestamp. Show this screen to the staff — that's all they need to see.

4

Start earning again

Your card resets automatically, and any extra stamps you collected carry over. No voucher codes, no paper slips. Start earning toward your next reward straight away.

Bonus

Bring your favourites to Lekka

Know a café, salon or takeaway that should be on Lekka? Nominate them and when they join, you’ll collect stamps there too. There’s no limit to how many you can nominate.

1

Find "Where's your favourite local spot?"

It's on your Rewards page, and on your home and profile pages too. Search for the business by name and confirm it's the right one.

2

Share it

Once it's nominated, share the link with the owner or your friends on WhatsApp or anywhere else. We'll invite the business to Lekka.

3

Collect stamps there too

When the business joins Lekka, you can start collecting stamps there from day one. There's no limit to how many businesses you can nominate. It's done for the love of your local spots: there's no cash or voucher reward for nominating.

Your privacy

Lekka is POPIA compliant. From your Profile page you can update your details, manage notification preferences, and download or delete your data at any time.

FAQ

Common questions

Quick answers to what customers ask most.

1

Is Lekka free to use as a customer?

Yes — always. Lekka is completely free for customers. You collect stamps, earn rewards, and pay nothing.

2

What if I forget my phone?

Give the staff your name or the email address on your Lekka account and they can find you and add your stamp manually from their dashboard. Your progress is never lost.

3

Can I use Lekka at more than one business?

Absolutely. You can join as many loyalty programmes as you like. Each business gets its own card in your wallet, and they all live in one place.

4

My stamp didn't appear — what do I do?

First, check that you're signed into the correct account. If the stamp still isn't showing, ask the staff to add it manually from their Customers page. If the issue persists, reach out via our Help Centre.

5

Can I transfer stamps to someone else?

No — stamps are tied to your account and cannot be transferred. Each person needs their own Lekka account to collect stamps.

Still need help? Visit our Help Centre at lekkacard.co.za/help

Ready to start earning?

Sign up free and start collecting stamps at your favourite local spots across South Africa.

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