Free to join · No paper cards · Western Cape

Your complete Customer Guide

From signing up to claiming your first reward — everything you need to know about collecting stamps and earning at your favourite local spots.

See it in action

Every step, animated

Tap through all six steps to see exactly what the app looks and feels like before you sign up.

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Sign up free in under a minute. Verify your email to activate your card.

Step 1

Create your free account

Joining Lekka is free and only takes a minute. One account works across every business on the platform — no separate apps or cards needed.

1

Sign up

Head to lekkacard.co.za/signup — it's free. Fill in your details and verify your email address to activate your card.

2

Verify your email

Check your inbox for a verification email and click the link inside. This activates your Lekka account and links all your stamps to your profile.

3

Add to your home screen

For the quickest access, add Lekka to your phone's home screen. iPhone: tap the Share icon in Safari → "Add to Home Screen". Android: tap the three dots in Chrome → "Add to Home screen".

Step 2

Your Wallet & finding new places

Once you're signed in, your Wallet is home base. Everything you need is one tap away.

My Wallet

All your active loyalty cards live here. Scroll through them to see your stamp progress at each business — how many you have, and how many until your next reward.

Explore

Tap "Explore Rewards" or visit the Search page to discover new places. Search by name, area (e.g. "Somerset West"), or type of business (e.g. "Coffee").

Notifications

Tap the bell icon to see broadcasts and special offers from businesses you've joined. Vendors use this to share promotions with their loyalty members.

Step 3

Collecting stamps

Stamping takes less than three seconds. Here's all you need to do.

1

Find the QR code at the counter

Businesses display a Lekka QR code poster at the till. Look for the purple Lekka stamp icon — it's usually right next to the card machine.

2

Scan with your camera or the app

Open your phone's camera and point it at the code, or tap "Scan a Code" in your Lekka wallet. Either way works.

3

Confirm and collect

You'll be taken to a confirmation page. If it's your first visit, you'll join that business's programme and receive your first stamp straight away. Returning members just get the stamp — done.

Left your phone at home? Give the staff your registered email address or phone number and they can add your stamp manually from their dashboard. Your progress is never lost.

Step 4

Tracking your progress

Your cards update in real time the moment you scan. You'll always know exactly where you stand.

Stamp grid

Each card shows a grid with your current progress — for example, 4 of 10 stamps collected. It updates in real time the moment you scan.

Reward goal

The card shows exactly what you're working towards — for example, "Free Flat White" — so you always know what's waiting when your card is full.

Activity history

Scroll down in your wallet to see a full log of every stamp you've earned and every reward you've claimed, across all the businesses you've joined.

Step 5

Claiming your reward

When your card is full, the reward is yours. No voucher codes, no paper slips — just tap, show, and enjoy.

1

Wait for "Claim My Reward"

When your card is full, a "Claim My Reward" button appears automatically on your card. You'll see it as soon as the final stamp is collected.

2

Tap it at the shop

When you're at the counter and ready to use your reward, tap the button. You don't need to ask staff first — just tap and show.

3

Show the confirmation screen

A full-screen confirmation appears with your reward details and a timestamp. Show this screen to the staff — that's all they need to see.

4

Start earning again

Your card resets to zero stamps automatically. No voucher codes, no paper slips. Start earning toward your next reward straight away.

Bonus

Refer a business — earn R250

Know a local business that should be on Lekka? Refer them and earn a R250 Takealot voucher if they sign up to a paid plan. There's no limit to how many you can refer.

1

Go to your Profile page

Tap your profile icon and scroll down to the "Refer a Business" section. You'll find your unique referral link there.

2

Share your link

Copy your link and send it to the business owner via WhatsApp or email. The link pre-fills their sign-up details so it's easy for them to get started.

3

Earn your R250 voucher

If the business signs up to a paid Lekka plan, we'll send you a R250 Takealot voucher as a thank you. There's no limit to how many businesses you can refer.

Your privacy

Lekka is POPIA compliant. From your Profile page you can update your details, manage notification preferences, and download or delete your data at any time.

FAQ

Common questions

Quick answers to what customers ask most.

1

Is Lekka free to use as a customer?

Yes — always. Lekka is completely free for customers. You collect stamps, earn rewards, and pay nothing.

2

What if I forget my phone?

Give the staff your registered email address or phone number and they can add your stamp manually from their dashboard. Your progress is never lost.

3

Can I use Lekka at more than one business?

Absolutely. You can join as many loyalty programmes as you like. Each business gets its own card in your wallet, and they all live in one place.

4

My stamp didn't appear — what do I do?

First, check that you're signed into the correct account. If the stamp still isn't showing, ask the staff to add it manually via their Stamp Station. If the issue persists, reach out via our Help Centre.

5

Can I transfer stamps to someone else?

No — stamps are tied to your account and cannot be transferred. Each person needs their own Lekka account to collect stamps.

Still need help? Visit our Help Centre at lekkacard.co.za/help

Ready to start earning?

Sign up free and start collecting stamps at your favourite local spots in the Western Cape.

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