From setting up your profile to rewarding your first regulars — this guide walks you through the Lekka platform, step by step.
Your business profile is how customers find and recognise you in the Lekka network. A complete profile goes a long way.
Head to lekkacard.co.za/vendor/signup and fill in your business details. Verify your email address to activate your account.
Go to Settings and fill in your business description, contact info, and social media links. Add your primary location — this is how customers discover you.
Upload a logo and cover image, then choose a brand colour for your digital loyalty cards. This gives customers a familiar, branded experience every time they stamp.
Hit save and you're good to go. A complete profile is key to attracting new customers through the Lekka Explore page.
A programme is the set of rules for your loyalty card — for example, "buy 9 coffees, get the 10th free." You can run multiple programmes depending on your plan.
Click the Programmes tab in your dashboard navigation bar.
Hit the button to open the programme builder. You'll fill in a handful of details — it takes less than two minutes.
Set a Programme Name (e.g. "Caffeine Club"), the Reward Name customers see when they complete the card (e.g. "Free Regular Coffee"), the number of stamps required, and whether customers can redeem unlimited times or just once.
Your programme is now live. New customers who scan your QR code will be able to join and start earning stamps immediately.
Lekka is built to be fast and flexible. There are three ways to get customers onto your programme and give them stamps.
Ready-to-print codes from your QR Codes page. Place them at your counter — customers scan with their phone camera. Three types to choose from (see below).
RecommendedSend a personalised sign-up link directly to a customer's WhatsApp. Great for regulars you already know. The pre-filled message does all the talking for you.
Personal touchUse the Stamp Station on your dashboard to manually give a stamp — either by entering the customer's ID or scanning the QR code on their phone with your camera.
At the tillCounter display
The universal code. New customers sign up and get their first stamp in one scan. Existing members just get a stamp. It handles everything — use this at your till.
Flyers & social media
Lets new customers join your programme without receiving a stamp. Ideal for marketing materials and social posts where you want to grow your member base.
Existing members only
Only gives a stamp to existing members. New users are prompted to join first. Use this when you're confident everyone scanning is already signed up.
Click "Print Poster" on the QR Codes page to get a ready-to-display printout for your counter.
Once your programme is running, your dashboard gives you everything you need to stay on top of it.
Create and broadcast special, limited-time offers to all your loyalty members to drive foot traffic. Find this in the Promotions tab.
View all your members, see their stamp progress, and export your data to a CSV file for other marketing efforts. Find this in the Customers tab.
Track every reward claimed in the Recent Redemptions section of your Dashboard. Customers self-redeem by tapping "Claim My Reward" and showing you the screen.
Update your business profile, location, brand colours, and contact details at any time from the Settings page. Changes take effect immediately.
Quick answers to the things vendors ask most.
Use the Join & Stamp (All-in-One) code. It's the most versatile — it handles new sign-ups and stamps for returning customers in a single scan.
Yes — customers scan your code to check in and collect their stamp. The process takes less than 3 seconds and their stamp total updates instantly on their card.
Yes! Depending on your plan, you can run multiple programmes simultaneously — for example, one for coffee and one for pastries. When a customer scans your QR code, they can choose which card to stamp.
The customer's phone shows a "Reward Ready!" screen. They tap Claim My Reward and show you the screen at the till. You don't need to take any action — the redemption is logged automatically.
When you give a stamp via the Stamp Station, the system will immediately alert you if that stamp unlocked a reward. You can also see Pending Rewards in your customer list at any time.
Set up your programme in under five minutes and start rewarding the customers who keep coming back.
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