Practical guides for local business owners
The Lekka blog
Loyalty, repeat customers, and what actually works for independent South African businesses.
7 min read
coffee shoprepeat customersloyalty
How to get repeat customers at your coffee shop
Getting someone through the door the first time is hard. Getting them back every week is harder — but it's where your real profit lives. Here's how independent coffee shops build regulars.
1 April 2026Read article
5 min read
loyaltystamp cards
Paper stamp cards vs digital loyalty: which is right for your business?
Paper stamp cards are cheap and familiar. Digital loyalty programmes are trackable and scalable. Here's how to choose — without overcomplicating it.
25 March 2026Read
6 min read
loyaltysmall business
Do loyalty programmes actually work for small businesses in South Africa?
82% of South Africans now use loyalty programmes. But does that mean running one will grow your small business? Here's what the data says — and what it doesn't.
18 March 2026Read
Loyalty guides by industry